Temperature & Humidity
Room Occupancy
Air Quality Monitoring
asset tracking
smart Metering

IoT in hospitality is a growing space for smart devices usage. An IoT-connected hotel environment can improve building operations, increase guest satisfaction, and reduce workforce costs. The Internet of Things can help hotels analyze their service processes and make changes to improve them. With smart real-time data collection systems, hoteliers can make changes in service offerings and delivery options. They can tweak their current services and offer new ones to their customers depending on their preferences. Additionally, IoT in hospitality can be implemented at a low cost, making it an affordable solution for many actors of hospitality businesses.

Internet of Things in hospitality can boost customer satisfaction, save money, reduce energy costs, and increase operational efficiency. By leveraging the power of IoT, hotel executives can reduce the need for human staff, focus on customer engagement, and improve the overall customer experience. By harnessing the potential of IoT in hospitality, hotel owners can increase their profits, and improve their service by providing customized experiences based on each guest’s preferences.

Areas of Application
Conference Rooms
Smart Locks
Reception Desks
Gym Facilities
Security System

There are a lot of examples of how IoT solutions and other smart devices can be applied in the hospitality sphere. First of all, smart hotel solutions can be applied to common facilities like bathrooms, hotel rooms, reception desks, gym services, event spaces, and even guest services staff. Connected devices can enhance smart room customization, optimize attendance of conference rooms, help with advertising gym services, and improve the overall guest experience.

In hotel rooms, IoT-connected devices can facilitate and simplify a lot of processes. First of all, a traditional room key can be replaced by a phone app, mobile keys, or electronic key cards. Traditional room keys can easily be lost or stolen, which makes it really difficult to control door locks. Smart locks, on the contrary, can be blocked at any time if an electronic key is lost and are usually connected to occupancy sensors, so a receptionist may form room scheduling, which can make it easier to schedule cleaning.

Other smart solutions that can be applied in a room service include integrated IoT security devices to prevent the smallest possibility of theft, voice-controlled customer service, IoT-based air conditioning systems, and smart TVs. All the above mentioned services, when connected to the wireless networks can be accessed using a simple mobile phone or online portal of a hotel. A smart TV system can help guests to watch programs online, or record the translation. IoT security devices, in turn, include asset tracking technology, emergency lighting, location data on the hotel room’s items, and smart locks that can be blocked remotely. A simple room key in comparison to smart door locks could never guarantee such a level of safety as well as location-based information, and that is why IoT systems should be integrated not only to satisfy guest preferences but also to ensure guests are safe.

Moreover, IoT devices can help hotels manage inventory and optimize resource usage. By using IoT, hotel brands can improve the guest experience and boost their reputation in the hotel industry. With active IoT projects, you can enhance hotel services by automating various operations, including housekeeping requests, managing last-minute room shuffles, and smart room customizations. IoT smart hotels can keep track of all assets, help with airport check-in counters, search for local transport links and nearby attractions, as well as lead customer experience close to perfect.

Some global actors of the hotel industry have already integrated the Internet of Things devices into room service and hotel rooms. For example, smart mirrors have exploded in the hotel industry and offer guests a new level of comfort. Electric mirrors connect to a smartphone or tablet and provide a private-style concierge service within the rooms. The first smart mirror was introduced at Marriott’s new Sinclair hotel. These mirrors are installed directly into guest rooms mirrors and are designed for tablet viewing, so you can enjoy television channels like HBO, Disney and ESPN as well as find out about hotel accommodations near places of interest. Such a solution will positively influence customer experience and outline hotels from the competitors.

The Future of IoT in the Hospitality Industry
Chair Occupancy
Room Usage Counter
Motion Detection

Hand Sanitizer
Refill Monitoring

In the future, there will be pretty a lot of IoT developments that are likely to help the hospitality sector improve its services. The IoT industry is rapidly growing and the hospitality industry is changing rapidly. Considering the fact that hotel visitors want the best guest experience, room service with the most modern facilities, smart hotels will become the norm.

So, speaking about the future of the Internet of Things in the hospitality industry, we may safely say that IoT solutions will be integrated into almost all processes. First of all, IoT devices can help hotel owners with the saving money process. IoT gives all the resources for established predictive maintenance. By monitoring hotel equipment, hotels can prevent problems before they become a problem, so they will not have even possibility to become costly. In addition to improving the experience of hotel guests, IoT can help hoteliers detect and prevent leaks. In the nearest future, Internet of Things devices can be applied to all the hotel facilities. So, for example, plumbing sensors can be attached to hotel equipment to detect and report leaks and save money on repairs.

Additionally, hotels will be able to hire fewer staff members because of automation possibilities. Using IoT in hospitality, hotel staff can adjust lighting and call the front desk from their beds without having to get up from the bed. The same technology can help events staff determine when the guests are finished with meals and breakout rooms and smart thermostats will adjust the temperature of the conference room based on the number of people in attendance. IoT solutions will simplify all processes that much, so they could be performed by one person or without human intervention, in general.

Weighing the risks of IoT in the Hotel Industry

While IoT technology can offer a multitude of advantages, it can be related to some risks. First and foremost, a secure hotel ecosystem is crucial. When the security of Internet-based devices is inadequate, it can expose them to unauthorized use. The risks should be taken into account when building smart hotels using IoT technology, and that is why it is crucial for hotel industry actors to choose reliable providers. The network operator must ensure they have strong protocols for the Internet. One of the reliable options is LoRaWAN-based networks as they have encrypted connection and stable data transfer.

What is more, due to the wide range of IoT application possibilities, it is crucial to have a single solution to bring them together, or you will be exposed to a new problem. It calls for a need for a reliable gateway that can be compatible with all the smart devices you already have. For example, TEKTELIC gateways can easily be connected to different smart sensors that have Internet connectivity. Within the TEKTELIC ecosystem, in turn, all the devices can be interconnected and exchange data. So, if you choose a reliable provider of devices and networks, you will not have any issues implementing IoT in the hospitality industry.

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Our solution

Today, technology makes it possible to connect everything in the hospitality industry, from lights and appliances to guest preferences. Whether it’s a room with a TV or a coffee machine, we can now control them through our smartphones. IoT devices already can help our hotels be smarter.

TEKTELIC Company, in turn, can offer a variety of devices to the hospitality industry. One example is VIVID, an IoT-based sensor that allows hotel guests to monitor their room’s features remotely. This sensor can monitor temperature, humidity, light, movement, motion, shock, detecting leaks, open/closed doors, and windows. With these monitoring features, guests will have an opportunity to alter the conditions of the room according to their preferences, which will associate certain hotels with comfortable stays. As a result, guests will willingly come back again and put this particular hotel as a priority place for staying.

For conference rooms or event spaces, TEKTELIC offers TEMPO, which can also use the technology to track guest movement between locations, improve meeting scheduling, and monitor energy consumption. This device will help guests to book meeting rooms and choose a time suitable for them. It can be also applied to hotel gyms, for people to choose the time when the space is less occupied. This solution can make hotels more organized and attractive for visitors.

IoT in the hospitality industry will help hotels reduce operational costs, improve guest reviews, reduce maintenance costs, and boost the overall guest experience. With this in mind, it is more than reasonable to integrate IoT technology into the hospitality industry. So, in order not to lag behind your competitors, you should definitely try IoT devices for your hospitality business.

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