To protect your investment we continue to offer post development services. The purpose of these services is to ensure that your product is manufactured to spec and continues to operate as intended. The Support and Maintenance Services can be tailored to meet your specific needs. In general, for all products that are designed and manufactured by TEKTELIC, we offer the the following technical assistance and support services:

  • Life-cycle management
  • Hardware Support
  • Technical Issue Resolution
  • Software Support and Maintenance
  • Factory support for NPI and ongoing production
  • Design cost reduction
  • Obsolescence management
  • Environmental requirement support (RoHS & REACH)
  • Warranty analysis
  • Failure analysis

The range of services we offer really depend on the level of involvement that you require in order to maintain your hardware in top operational state.